The basics of getting started include: creating your first poll question, presenting the live results, and customizing the look and feel of your poll. You can also publish the results via email, Twitter, or a website.
Poll Everywhere offers several types of activities you can use to interacct with the audience:
Multiple-choice polls: The audience chooses from the response options you provide (for example a choice of either true or false.) You can also upload images to serve as response options. Multiple choice polls accept both text message responses and web responses.
Open-ended questions: The audience responds freely, with anything they wish. Open-ended responses can be displayed three ways: a ticker, text wall, or cluster. You can use Moderation to manage responses before they are shown publicly. This activity allows both text message responses and web responses.
Q&A: The audience submits ideas or questions. Then they can anonymously upvote or downvote all other responses, so the best rise to the top quickly. This activity only allows web responses.
Rank order: Participants rank the response options you provide. The results will then show as an overall rank of the on a bar or column graph. This activity only allows web responses.
Clickable images: The audience clicks anywhere on an image to vote. You can even specify regions to count clicks in specific areas. This activity only allows web responses.
A Poll Everywhere activity is a single question or prompt you pose to your audience.
Step 1. To create an activity, tap the red Create button at the top left of your My Polls page.
Step 2. Select the activity you would like to create for the audience.
Step 3. Enter your question or prompt.
Multiple choice poll: Now that you have a question, enter the response options you want the audience to select from. You can use images as response options by pasting a direct link, or uploading one from your computer using picture icon. To add a response option click the plus icon. You can delete a response option by clicking the trash icon on the far right.
Paid feature: With a paid plan you can designate the correct response to a multiple choice question. Check the box to the left of the correct response option(s). A correct response will be highlighted green, when you reveal correctness on the poll chart.
Word cloud, Q&A, or open-ended questions: Simply enter the question or prompt.
Rank order: Just like multiple choice, you can enter text or add images as answer options.
Clickable image: Select one of the provided images, or upload an image you would like the audience to interact with.
If you like, you can define rectangular regions on your image where clicks will be counted. To the right of your image you can name and manage the regions, similar to the way you manage response options for multiple choice polls. This includes the ability to mark correct region(s) with paid plans.
Survey: Give your survey a title, and add a series of activities. Surveys allow you to ask your participants multiple questions at once. Everyone can answer the questions privately at their own pace. Surveys are great for quizzes, pre- and post-training assessments, and questionnaires.
Helpful tip: Surveys and groups can be edited after the creation process, so don't fret if it's not perfect right away.
Step 4. When you are ready, click the create button to build your activity and save it to your account.
That's it! Continue to add as many activities as you like.
When you are ready for the audience to respond, you will need to activate the poll. This publishes the poll on your PollEv.com response page (i.e. PollEv.com/your-username). To activate your poll from the My Polls page, click on the Activate icon, located to the right of the poll.
To activate your poll from the poll chart click the activation button, or simply put your poll in full screen mode. The poll is automatically activated when in fullscreen mode. Only one poll can be activated on your presenter page at a time, so the only poll visible to your participants is the poll you are displaying in fullscreen mode. The next poll will automatically activate as you advance through your polling slides, dynamically adjusting your presenter page. You can always access the Activate icon by hovering over the upper right side while in fullscreen mode.
You can group questions to create a self-paced survey that participants can complete on their own. This is useful when your participants are not together at the same place at the same time. Surveys are great for self-paced questionnaires, pre or post session assessments, and quizzes.
Step 1. Start by organizing your questions into a group. A group is just a named and sorted list of polls to help organize your presentations and poll content. To group polls, go to your list of polls on the My Polls page. Select the polls you would like to group by checking the box next to each of their titles. Click the Group button at the top of the page to create a new group.
You can edit the group’s title by clicking the edit icon to the right of New Group.
Step 2. Next, convert your poll group to a survey by clicking the Convert to survey Link.
Step 3. Click on the title of your new Survey to configure your survey options. Keep in mind, this will change the properties of the polls within the survey.
Step 4. When you are ready, you have two ways to share your Survey. From the My Polls page, you can send your participants a Survey response link by clicking on the Share link, or you can activate your Survey to display on your PollEv.com/your-username response page. The Share link is great if you expect your participants to respond to the survey over several days and plan on using Poll Everywhere for another presentation/survey before they will finish. Activating a survey is better for quick feedback immediately after a presentation where your participants would want to use the short PollEv.com/your_username response page.
As with your polls, you can only have one poll or multi-question survey active at a time on your PollEv.com/your-username response page. Therefore, if you have a Survey active you will not be able to have a live poll active at the same time.
Surveys can only be responded to on the web.
There are several ways an audience can respond to polls:
- SMS text message responses
- Web responses via the presenter's custom PollEv.com polling page
- Web responses via private link
- Twitter responses
The presenter can decide which ways the audience is able to respond to polls. To do this, open the poll you would like to change. Select “How people can respond” on the right side of the poll to expand the menu. Check all of the ways you would like the audience to be able to respond.
There are two response modes you can use to allow the audience to text or tweet responses to polls: Presenter Session or Keywords.
Presenter Session allows your audience to use short responses like ABC, 123, and True/False. The audience must first text your username to the number shown on the poll to join your presenter session. After they’ve joined your session, they can simply text in their responses (e.g. True, A, or Yes) to all the remaining polls in your session, for up to 24 hours.
After your participants have joined your session, they can respond to an open-ended question by simply texting or tweeting. There is no need to enter a long code with each response.
In most cases that involve a live presentation, Presenter Session is the way to go. It is available to all users on all plans, including the free plan.
The alternate method is Keywords mode. Keywords mode allows audience members to enter a unique auto-generated code for each response. This 6-7 digit code will be displayed on the poll. Keywords are special, because they do not require the poll to be active for your participants to submit a response.
You can also choose to use a reserved keyword, like HOUSE, instead of a code, if this feature is included in your plan. Note: While Keywords mode is available on all plans, reserved keywords are only allowed for premium paid plans. Please see our Plans and Pricing Page to see which plans include reserved keywords.
Keywords mode is better for polling that may not be conducted live. Each response option has a unique code that can be texted or tweeted, without having to follow along with the presenter.
Presenter Session and Keywords modes only apply if your audience will be responding via text or Twitter; web response options will be unaffected.
You do not have to commit to Presenter Session or Keywords for your entire presentation, or entire groups of polls. You can decide, poll by poll, which mode to use. Here is how to set it up:
- Log into your Poll Everywhere account and go to your My Polls page. This is the page that lists all of your polls.
- Click on the title of the poll to open to the live chart
- To the right of your poll, look at "How people can respond." If you want people to respond by text message (SMS) or Twitter then select the appropriate checkboxes
- Once one of these has been selected, you will have the option to choose Presenter Session or Keywords.
Before participants can begin to respond, they must first join your presenter session by texting in your unique username custom PollEv page to the number listed on your poll. Audience members do this just once at the beginning of your session. For example, if your custom PollEv page is PollEv.com/johnsmith, your audience will need to text johnsmith to the number shown on your poll (usually 22333 in the US). They will receive a text message informing them that they have joined John Smith’s session.
After the audience joins your presenter session, they will text the letter corresponding to their response (A, B, C, etc.) to the same number as before. You can choose whether the options are labeled ABC, 123, or True-False by clicking the drop-down menu under Presenter Session, in the “How people can respond” panel. On certain plans, you can also customize the ABC labels with custom keywords, such as ‘Blue’ to vote for blue.
In order for responses to count, you must have activated the poll. You control which poll is accepting responses, by controlling which poll is activated. If you have not activated a poll, your audience will not be able to respond.
Participants who have joined a presenter’s session will stay logged in to that session until texting “leave” or after 24 hours of inactivity
If you wish to substitute a reserved keyword for the auto-generated response codes, you may need to upgrade your plan. Keep in mind that all reserved keywords come from the same globally shared word bank. This means you may only reserve keywords that are not currently in use. You can usually resolve this issue by adding a number or letter, such as HOUSE1 instead of HOUSE.
You can assign reserved keywords to your poll response options while in the Edit menu of each poll. This menu can be accessed by clicking a poll’s Edit link on your My Polls page or by opening a poll and selecting Edit on the bottom right side of the poll. You can also click the ‘Customize code’ link under the Keywords option on the ‘How people can respond’ panel.
In the response code column, you can type in the custom keyword you would like to reserve for each option. The system will tell you if the keyword is available.
If you are not able to type in a keyword, it means you are on a plan that does include reserved keywords and will need to upgrade to use this feature.
Premium keywords are special reserved keywords with three characters or less. They make responding even simpler, and therefore are in high demand. Premium keywords can be reserved for $5 each, subject to availability, with a minimum of $25 per order. Email our sales team for more information.
The easiest, most elegant way to respond to a Poll Everywhere poll or a survey is on your PollEv.com/your-username page. The audience visits your presenter page from a browser on any web-enabled device, and responds to the polls as you activate them. Because it works with any browser, this response option is recommended for international audiences who may not have appropriate texting and long distance plans.
On certain paid plans, you can customize your PollEv.com page from the Settings page. Your username must be alphanumeric and between 4-15 characters. To access your Settings page, click on your current username and then click the link for Settings.
In the box after 'PollEv.com/' type in the word you would like to use as your voting page. This word will also be your username. Many presenters choose usernames that are concise and relevant to their presentation. If it is available, it will be your username and voting page for as long as you have an account, or until you choose to change it.
For example, if John Smith were setting up his own PollEv.com voting page, he would type ‘johnsmith’ in the box after PollEv.com/, and his audience would respond to his polls by visiting PollEv.com/johnsmith.
When you activate a poll, your PollEv.com page automatically updates to show the poll that you activated.
If the presenter is using keywords the audience can still respond PollEv.com. Once there, they type in the keywords or codes that are displayed on the poll instructions. This works for multiple choice polls and open-ended polls.
Q&A polls, Ranking Polls, Clickable image polls, and Surveys all require the presenter's PollEv/you-username response page.
Members of the audience can respond using SMS text messages from any cell phone. Standard text messaging rates apply, which means that some participants may have to pay their carriers for text messages (e.g., if they do not have unlimited SMS text messaging plans).
- Multiple choice poll: The participants send a text message to the number displayed on the poll instructions (22333 in this case). In Keywords mode, the text message should contain the code or keyword associated with the answer they choose. In Presenter Session mode, the text should contain first the presenter’s session name (username), and then a short ABC/123 response for each subsequent poll.
- Open-ended poll: The participant sends a text message to the number displayed on the poll instructions (22333 in this case.) If you use Keywords mode, the text message should contain the code or keyword that corresponds to that individual poll, followed by their message. If you use Presenter Session mode, the first text message should contain your username, followed by their message. Responses to subsequent open-ended polls need only contain the response message, in Presenter Session mode.
The audience can SMS text their responses to polls, even if they are not based in the United States. We provide a list of countries where we believe the SMS text option will work, and a list of our various international phone numbers. On the page, there is also a way to test for yourself whether SMS text voting works in your country.
Clickable image polls, Q&A polls, and Ranking polls do not accept text responses. The presenter must have a PollEv.com voting page to use these poll types.
The audience can respond to polls using Twitter. The participant tweets '@poll' followed by the keyword associated with their choice, if you are using Keywords mode. Or the participant tweets responses directly to your linked Twitter account, if you are using Presenter Session mode. Their followers will not see the tweet, but it will be visible on their full updates page, and their response will display on your polling slide.
You can link a Twitter account from your Settings menu by clicking “Use Poll Everywhere with Twitter!”
The audience can tweet poll responses from any country where Twitter works. Twitter offers local numbers in many countries, a list of which is provided by Twitter support. Responding to polls using Twitter allows your participants to avoid any international texting fees that might apply to SMS text voting.
You can test drive your poll from the audience’s perspective with the handy, built-in testing tool. When your poll is open, the menu at the top right contains a Test tab. Click that tab to experience the way audience members will join your session and/or respond.
Step 1. Choose a response mode from the How people can respond menu. You can try Presenter Session or Keywords mode.
Step 2. Open the Test tab at the top of the menu. For Presenter Session, you can try joining the session and casting an A, B, C response. For Keywords mode, you can try texting in an auto-generated code as a response. You can try web responses or text responses by switching between the two tabs at the top of the test panel.
Web response testing: Text response testing:
The testing tool will tell you if your poll is not activated. Open the poll in full screen or click the activate icon to activate the poll.
To stop accepting responses you can deactivate or lock your poll. If you lock a poll while it is still activated, participants can see the poll on your PollEv.com presenter page, but are unable to respond. To remove the poll from your PollEv.com presenter page, simply click the Activate icon once more to deactivate.
If the poll is in fullscreen mode, you can access Lock and Activate/Deactivate icons by hovering over the upper right side of the poll. Remember a poll in full screen is automatically activated.
If your poll is locked, you can easily unlock it. Just go to your My Polls page, select the poll you want to unlock, and click the Unlock button at the top of the window.
If the poll is in fullscreen mode, you can find the button to lock or unlock by hovering over the upper right side of your poll until the menu becomes visible. Then click the Lock icon.
|Poll is activated||Poll is deactivated|
|Poll is unlocked||Audience can respond + Poll appears on PollEv presenter page||Audience can respond + Poll does not appear on PollEv presenter page|
|Poll is locked||Audience cannot respond + Poll appears on PollEv presenter page||Audience cannot respond + Poll does not appear on PollEv presenter page|
The presenter can archive a poll’s results so that no responses are shown on screen. This allows you to reuse polls and save past results. It’s a good idea for presenters to send in a few test responses, but remember to clear test responses before the actual presentation.
When a poll is cleared the results are not lost or deleted. Results are stored as runs that can be accessed with the reporting features on a paid plan. There are several ways to clear poll results:
- From the poll: Simply click the Clear results icon. This allows you to clear results for only that poll.
- From your My Polls page: Check off the boxes to the left of the titles of the polls or groups you wish to clear, and then click the Clear results button. This allows you to clear results from several polls at once.
You can find the archived results of a poll in the Response History view. Open this by clicking Export in the bottom right panel on your poll, then clicking Response History.
Note: The computer from which the poll is displayed must be connected to the internet.
There are two steps to presenting your poll: first, you show the instructions, so your audience knows how to respond. Second, you display the live results.
The majority of poll types have separate instructions view and results view. This allows you to show the instructions, and then wait to reveal the results when you’re ready. You can toggle instructions view and results view using the eye icon on your poll. You can always access these tools by hovering over the upper right side while in fullscreen mode.
Alternatively, you can display instructions directly on the live results chart. Many presenters find that showing the results live, as they come in, in real time, increases the excitement.
You can also create your own slide of instructions, or email instructions to your participants before the event begins. We have some example graphics available in our best practices for presenters guide. This is helpful if your audience includes people from multiple countries, and you need to instruct them on how to text in their responses. (Note that for international audiences responding by the web is typically preferable.)
Your poll - both the instructions view and the results - can be presented live from the web or directly in your PowerPoint presentation.
The quickest and easiest way to display a poll is directly from our website in fullscreen mode. Fullscreen mode hides all other browsers and browser buttons, so that only the poll displays on your screen.
Step 1. To display a poll in fullscreen mode, select a poll from the My Polls page by clicking on the poll’s title.
Step 2. Select the fullscreen icon at the bottom that indicates entering fullscreen mode.
Step 3. To end fullscreen mode, hover your mouse over the poll’s upper right corner and select the Exit Fullscreen icon. You can also just press the escape key on your keyboard.
To switch between different polls in the same group, you can use the arrow keys in the lower right hand corner of the screen, or the right and left arrows keys on your keyboard.
Note: The computer from which the poll is displayed must be connected to the internet.
You can display a poll directly from PowerPoint by embedding your poll as a slide, to seamlessly present with your other PowerPoint slides.
To embed your polls in PowerPoint, you must install the PollEv Presenter app. In addition, the computer displaying the presentation must be connected to the internet in order for the polls to be displayed.
The Poll Everywhere add-in is compatible with Windows XP or newer, with PowerPoint 2007 with Service Pack 3 and newer.
Step 1. Download the PollEv Presenter App
Step 2. Install the app.
Step 3. Open or restart PowerPoint, and locate the Poll Everywhere ribbon at the top.
Step 4. Log into your Poll Everywhere account via the Poll Everywhere ribbon in PowerPoint.
Step 5. Using the ribbon, create a new poll for your presentation.
Step 6. Using the ribbon, insert any polls you have created into your presentation.
Step 7. Start presenting. (You must be in slideshow mode to see the polls.)
You can move poll slides to different points in your presentation by copying and pasting the entire poll slide thumbnail to the correct spot in your outline, or by simply dragging and dropping the slide.
Some systems may not allow access to downloaded plug-ins. If you are using Powerpoint 2007, you must install Microsoft Office Suite Service Pack 3. Please email us at firstname.lastname@example.org if you have any trouble.
PollEv Presenter is currently compatible with Microsoft PowerPoint 2011 or higher for Mac, Keynote 5.3, and Keynote 6.5 or higher. We do not support Keynote 6.2. We recommend Apple OS X 10.11 (El Capitan) or newer.
Step 1. Download PollEv Presenter App for Mac
Step 2. Install PollEv Presenter Add-in for Mac by dragging the file to your Applications folder.
Step 3. Open PollEv Presenter Add-in from your applications folder. It should appear on your Dock when running
Step 4. In the Poll Everywhere Add-in, enter your login information.
Step 5. Insert your polls directly into your open PowerPoint or Keynote. Or create a new poll using the add-in
Step 6. Start Slide Show mode to see your polls load directly in your presentation.
Make sure the PollEv Presenter application is installed and running before presenting. The application can only display the polls when you are in Slide Show mode, and the app is running. This will be shown by the Poll Everywhere icon in your dock along the bottom of your screenand on your taskbar at the top. Click on it to run the app.
Poll slides can be created or inserted into an existing presentation. You can also download a group of poll slides and build a PowerPoint presentation around them. Poll slide thumbnails can be dragged between slides or into other presentations, just like any normal PowerPoint or Keynote slide. Resizing the grey placeholder image will indicate where a poll should load on screen.
Poll slides will appear with a screenshot of the poll as a placeholder image. This screenshot does not automatically update and may not reflect the most recent changes to your poll. The live poll will only load and display when they are in Slide Show mode. The poll will not display or receive responses until you have successfully installed and logged into the PollEv Presenter Add-in, and the slide is in full screen, or presentation mode. Whichever poll question is displayed in Slide Show mode will be automatically activated and receive results as long as you are logged into th PollEv Presenter Add-in.
Please email us at email@example.com if you have any trouble.
Google Slides users can reap the benefits of integrated, live polling with the PollEv Presenter Google Slides Extension.
Step 1. Navigate to PollEv Presenter for Google Slides in the Chrome Web Store and add the extension to Chrome.
Step 2. Open a new Google Slides presentation.
Step 3. Click on the Poll Everywhere tab at the top right.
Step 4. Select login from the Poll Everywhere menu.
Step 5. Log in or sign up for a new account.
Step 6. Select the polls you want to insert and click "Insert polls" or create a new poll by clicking "Create poll".
Step 7. Present your Google Slides deck to see your polls load directly in your presentation.
Make sure the Chrome Extension is installed on the computer you will use to present. The polls can only display within a Chrome web browser that has the PollEv Presenter Google Slides Extension installed and enabled. This will be shown by the Poll Everywhere icon in the address bar on any Google Slides page.
The extension can only display and activate your polls when
- You are in Presentation mode.
- You are logged in within the PollEv Presenter Google Slides Extension.
Poll slides can be created or inserted into an existing presentation. You can also download a group of poll slides and build a Google Slides presentation around them.
Poll slide thumbnails can be dragged between slides or into other Google Slides presentations, just like any normal slide. Moving the placeholder image will not move the poll. You must move the entire poll slide into place.
Poll slides will appear with a screenshot of the poll as a placeholder image. This screenshot does not automatically update and may not reflect the most recent changes to your poll. The live poll will only load and display when they are in Slide Show mode. The poll will not display or receive responses until you have successfully installed and logged into the PollEv Presenter Google Slides Extension, and the slide is in full screen, or Presentation mode. Whichever poll question is displayed in Slide Show mode will be automatically activated and receive results as long as you are logged into the extension.
Note that you cannot open a pre-made PowerPoint or Keynote file that has poll slides in it within Google Slides, using our extension. You must insert poll slides using the PollEv Google Slides Extension, instead.
Please email us at firstname.lastname@example.org if you have any trouble.
The Presentation Remote is available in the mobile app store or in any mobile browser at pollev.com. With this app you can connect and control your Windows Powerpoint presentations from a mobile device. This will allow you to navigate through your presentation, control the tools of the poll visualization, and even allow you to moderate responses to open ended poll questions on certain paid plans.
Step 1. Follow the instructions for Powerpoint for Windows
Step 2. Select the remote option from the mobile app my/polls.
Step 3. Start your presentation in Powerpoint.
Step 4. Press connect.
Remember to login in with the same account on Powerpoint and on the mobile app.
The way your poll looks is entirely up to you. You can customize the look and feel of your poll through the Visual Settings menu, which is accessible when viewing any of your polls.
From this menu, you can change the font, the font size, and the colors of your poll to match your personal style, the company aesthetic, or a presentation template. You can also add an image or your logo to the title or the background of your poll.
Step 1. To change the look and feel of a poll, select the poll from the My Polls page by clicking on the poll’s title.
Step 2. Once the poll is loaded, select the Visual Settings icon, which appears at the top of the list.
Step 3. You can change the look and feel of your poll by adjusting different settings within the various tabs under Visual Settings: :
Here, you can control the look of the poll title, the instructions for how your audience can respond, the color or image on the poll background and much more. This panel also lets you set a logo image, choose colors and themes, and change the font.You can adjust your Instructions View or set a Heat Map, which automatically adjusts the color of the bars according to the number of responses. You can decide the chart layout, the color of the bars, and how the data appears, by either number of votes or percentages.
Step 4. To close the Visual Settings menu, click on the "x" in the upper right corner. The changes you made will be automatically saved to your poll.
You can set a default style for your polls in the Settings menu, found on the top right of any page. All new polls will have the same visual settings (e.g., colors, fonts) as the poll you select as your template poll. You can also choose to update all existing polls to match the template poll.
This is useful when you want to create multiple polls with the same look and feel without having to make each change individually.
Step 1. To set a template poll, go to your My Polls page and click on your username to access the Settings button.
Step 2. Under the heading Poll Settings, click Set, and select the poll you would like to use as the template.
Step 3. You can click the "Apply to all my polls" button to retoractively set your template, and/or click the "Save" button at the bottom, to save your settings for all the polls your create moving forward.
In addition to presenting your poll live in front of an audience, you can also choose to publish your poll to a website, Facebook, Twitter, or any other place where people can follow a link.
Be aware that if you would like to accept responses to your poll, you will need to unlock the poll. If you would like to accept web responses from your PollEv.com page, you will also need to activate the poll, so your audience can see it when they visit your page. Learn more about accepting responses to your poll.
Each poll has a unique URL that can be shared. You can copy this URL directly from your internet browser’s address box to send the poll chart to your audience. Just be sure that the poll is unlocked.
Alternately, you can visit the Present menu that appears on the right side of the poll when you are viewing the live chart. Expand the menu and click Share, then choose either the Sharable Response Link, which allows people to respond to your poll without seeing results, or the Live Results Link, which allows people to respond and see results live. For example, on a single question quiz you would use the Sharable Response Link to prevent participants from being influenced by others’ responses, but for a public brainstorm or word cloud you could use the Live Results Link.
People who follow the Live Results Link will see whichever view your poll is set to at the time, either (a) the instructions view where they are instructed on how to vote or (b) the results view where they can see the current results. If you have the results hidden on your live chart, participants who follow the Live Results Link will not be able to see the results until you click the icon to show the chart.
To automatically Tweet your poll question, click the Twitter icon to the right of the sharable link you wish to Tweet.
In order for people to respond to your tweeted poll, you must enable the Website response option. This can be found on the right side of any of your polls under the How People can Respond menu.
To embed your poll in your blog or webpage, visit the Present menu that appears on the right side of the poll when you are viewing the live chart. Expand the Share menu and click on the link labeled Embed poll.
Anyone who has the unique URL can view your poll. (They will only be able to respond, however, if your poll is unlocked.) You can email a link to your poll without leaving your poll settings page. Expand the Present menu to the right of your poll, and click the Email icon, to the right of the sharable link you wish to use. If you wish, you can edit the subject line and message of the email before sending.
You can poll international participants - whether they are sitting together in one location or dispersed around the globe. There are several ways in which your international audience can participate:
- Web responses on the presenter’s custom polling page
- International SMS text message responses
- Twitter responses
- The Poll Everywhere App from the app store, available for iPhone & Android
The easiest, most elegant way for your international audience to respond to a Poll Everywhere poll is on your PollEv.com/your-username voting page. It works anywhere in the world as long as the participant has access to a functioning web browser on their smartphone, tablet, laptop, or desktop. Read more about custom Pollev.com response pages.
Each audience member’s ability to respond via SMS text message depends on several factors: their particular carrier, their particular text messaging plan, and the coverage we provide through our international SMS service partners.
To the best of our knowledge, here is a list of countries by continent that we believe we fully cover:
- Asia, Africa, & the Middle East: China, Hong Kong, Indonesia, India, Israel, Japan, Korea (South), Malaysia, Singapore, Taiwan, Thailand, Saudi Arabia, South Africa, UAE, Qatar.
- Australia: Australia and New Zealand
- Central and South America: Belize, Brazil, Chile. We are currently seeking local resellers to help us serve these markets better.
- Europe: Austria, Belgium, Estonia, Finland, France, Germany, Ireland, Lithuania, Norway, Poland, Spain, Sweden, Switzerland, and the United Kingdom all have local numbers. We also have regional numbers for Czech Republic, Greece, Hungary, Italy, Netherlands, Portugal, Turkey
- North America: United States, Canada (Served by short codes, not the long numbers shown below) and Mexico
You can also view a comprehensive list of coverage by carrier and country.
We offer many different phone numbers to accommodate SMS text voting. You can share as many numbers as are appropriate to your audience. (For example, if you have audience members from several different countries, you may want to share several different phone numbers.) Additionally, some carriers don’t allow texting to short codes, such as “22333”, and those participants might get a response message in error. In that case, participants can text to the US 10- digit number and their response will still be accepted. The responses will all appear in your poll results no matter which number they were submitted through.
Our poll instructions will only be able to show one number at a time due to space constraints, but you can display multiple numbers on a slide projection, sign, or handout at your location, or you can send an email to participants.
We provide two different kinds of SMS texting phone numbers:
- Regional numbers that can receive text messages from outside the country. Audience members that have cell phone plans outside that country will have to dial internationally and incur any applicable texting charges.
|Region||Regional SMS text number|
|Asia, Africa, & the Middle East||61429883481|
|South & Central America||61429883481|
|North America (US)||17474443548|
|North Amercia (Canada)||17808005606|
- Local numbers that can only receive text messages from within the country. Audience members that are local to that country will not incur long distance texting charges and have a shorter number to dial.
|Country||Country SMS text number|
|Canada & United States||37607|
|United Kingdom (local)||02033225822|
You can test whether our regional numbers will accept texts from your country and carrier on our international SMS voting page.
The audience can tweet poll responses from any country where Twitter works. Twitter offers local numbers in many countries, a list of which is provided by Twitter support. Responding to polls using Twitter allows your participants to avoid any international texting fees that might apply to SMS text voting. Learn more about Twitter Responses.