Purchase additional user licenses

If you find yourself in need of more user licenses on your account you can add them from the account admin page.

Helpful tip: Only the account manager can add user licenses. If you aren’t the account manager, contact that person and ask them to add the additional users. Go ahead and send them the link to this article if they’re not sure how to do it.

Adding user licenses

Step 1: From your My Polls page, click your Username then select Account admin from the drop down menu.

Account admin

Step 2: On the Account admin page, select Manage licenses in the menu on the left.

Manage licenses

Step 3: Select the number of user licenses you wish to add, enter your credit card information, check the Terms & Conditions box, then click the Change number of user licenses button.

Helpful tip: Your price per license depends on your account type and will be prorated based on your billing cycle.

Add licenses

Step 4: Confirm the purchase.

Confirm purchase

After the purchase is complete you will automatically be taken to the Account info page where you can see an overview of your account.

Removing user licenses

Simply removing a user from your account will not automatically remove the user license. Follow the steps below to ensure you are not charged for a license you are no longer using.

On the Manage licenses page, reduce the number user licenses you wish to have, check the Terms & Conditions box, then click the Change number of user licenses button. Confirm you want to remove the user license(s) by clicking the red button as before.

Remove license

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