Windows Powerpoint add-ins conflict with Poll Everywhere app

If the Poll Everywhere app for Windows PowerPoint does not work as expected, the cause may be other PowerPoint add-ins. You can check this by disabling all other add-ins.

Note: Common conflicts are Jive, Microsoft Lync, Office Timeline and AbDocs.

  • Click the File/Microsoft button at the top left of the PowerPoint window
  • At the bottom of the menu select ‘PowerPoint Options’
  • On the left of the options menu click the ‘Add-ins’ tab


  • Use the ‘Manage’ drop-down list at the bottom of the window to select COM Add-ins, and click ‘Go’ button’.
  • Deselect the checkbox for all add-ins except “Poll Everywhere”

Com addins

  • Click the OK button, then close and reopen PowerPoint for the change to take effect.
  • Try to present a Poll Slide in Slideshow mode

If you continue to have trouble please gather your logs and contact support.


Find out more about using Poll Everywhere to delight your audience, class, or colleagues.