Repair the Poll Everywhere for Windows PowerPoint add-in

If you are having trouble with the Poll Everywhere for Windows PowerPoint app, it is possible the installation may have become corrupted. Follow these steps to repair the app:

Repair through Programs and Featues

Step 1. Completely close PowerPoint.

Step 2. Go to Control Panel > Programs and Features > Uninstall a Program.

Control Panel

Step 3. Right click on PollEv Presenter.

Programs

Step 4. In the drop down menu, select the Repair option.

Repair

Step 5. Once the Repair finishes, open PowerPoint and try again.

When Repair is corrupted

If a dialog that looks like this appears:

Corrupt

Look at what version of Poll Everywhere that is installed.

Version

Go to https://www.polleverywhere.com/app/releases/win and download that version of Poll Everywhere to get the msi.

MSI

Once the download is complete, try to repair again. When the error dialog appears again, click Browse… and search for your downloaded MSI. Click “OK” when complete.

Path

Run PowerPoint again to verify things are working.

Please email us at support@polleverywhere.com if you have any trouble, or these solutions do not resolve your issue.

Resources

Find out more about using Poll Everywhere to delight your audience, class, or colleagues.