Support, reliability and security

Compare Poll Everywhere vs. Kahoot support and reliability

Reliability Poll Everywhere Kahoot
Uptime, 3 month test - 4/16 99.98%, professionally monitored (99.96% UptimeRobot)
Downtime, 3 month test - 4/16 21 minutes (2 min - UptimeRobot) None - UptimeRobot
Public status page http://status.polleverywhere.com None
Underlying technology Ruby on Rails, Backbone, Websockets
Reference customers 60% of the Fortune 1000 and nearly half a million educators; clients include Google, McDonalds, MIT, Accenture, Oracle, TED, Genentech, P&G. Notre Dame, MIT, UC schools. Whitehouse European Educators
Security Poll Everywhere Kahoot
Security against cheating Yes None
Data security Comprehensive security program that is audited in detail by banks, defense contractors, accounting firms, and R&D departments
Regular independent security audits Annual pen-testing by market-leading third-party provider
Support Poll Everywhere Kahoot
Contact methods Phone, email, community message board, Twitter, blog, Facebook, UserVoice Email, Twitter, Facebook, Tumblr, Instagram, Pinterest
Phone 8am - 8pm EST M-F, Phone number posted on all pages No
After-hours 24/7 phone Yes, if prescheduled No
Dedicated in-person support Yes, call for pricing and availability No
Twitter @pollevhelp
Email 8am - 8pm EST M-F
Self-help instructional videos 32 13
Webinar Weekly webinars for users presenters and educators None
Frequently asked question library 54 curated, 300 on community message board. 72

Poll Everywhere vs. Kahoot

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The world's largest companies and most dedicated educators trust Poll Everywhere for interactive presentations