Support, reliability and security

Compare Poll Everywhere vs. Nearpod support and reliability

We revise this information periodically to keep it current. This table was last updated December, 2016. If something looks inaccurate, please send updates to The trademarks and company names referenced below are the property of their respective owners and are not owned by or affiliated with Poll Everywhere.

Reliability Poll Everywhere Nearpod
Uptime, 3 month test - 4/16 99.98%, professionally monitored (99.96% UptimeRobot)
Downtime, 3 month test - 4/16 21 minutes (2 min - UptimeRobot) None
Public status page
Underlying technology Ruby on Rails, Backbone, Websockets
Reference customers 60% of the Fortune 1000 and nearly half a million educators; clients include Google, McDonalds, MIT, Accenture, Oracle, TED, Genentech, P&G. Notre Dame, MIT, UC schools. Whitehouse Teachers
Security Poll Everywhere Nearpod
Security against cheating Yes None
Data security Comprehensive security program that is audited in detail by banks, defense contractors, accounting firms, and R&D departments
Regular independent security audits Annual pen-testing by market-leading third-party provider
Support Poll Everywhere Nearpod
Contact methods Phone, email, community message board, Twitter, blog, Facebook, ZenDesk Free Version: Twitter, Web, Gold Version: web (chat), twitter, email, phone. School/District Version : dedicated Nearpod specialist.
Phone 8am - 8pm EST M-F, Phone number posted on all pages No
After-hours 24/7 phone Yes, if prescheduled No
Dedicated in-person support Yes, call for pricing and availability No
Twitter @pollevhelp
Email 8am - 8pm EST M-F
Self-help instructional videos 32 3
Webinar Weekly webinars for users presenters and educators Once every 3-4 days
Frequently asked question library 54 curated, 300 on community message board. 8, 1000+ questions on community message board

Poll Everywhere vs. Nearpod

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The world's largest companies and most dedicated educators trust Poll Everywhere for interactive presentations