Support, reliability and security

Compare Poll Everywhere vs. Turning Technologies support and reliability

We revise this information periodically to keep it current. This table was last updated December, 2016. If something looks inaccurate, please send updates to support@polleverywhere.com. The trademarks and company names referenced below are the property of their respective owners and are not owned by or affiliated with Poll Everywhere.

Reliability Poll Everywhere Turning Technologies
Uptime, 3 month test - 4/16 99.98%, professionally monitored (99.96% UptimeRobot) 99.98% (according to Turning Technologies, March 2018)
Downtime, 3 month test - 4/16 21 minutes (2 min - UptimeRobot) None
Public status page http://status.polleverywhere.com http://status.turningtechnologies.com/
Underlying technology Ruby on Rails, Backbone, Websockets Websockets, .net, java fx, react, springboot (according to Turning Technologies, March 2018)
Reference customers 60% of the Fortune 1000 and nearly half a million educators; clients include Google, McDonalds, MIT, Accenture, Oracle, TED, Genentech, P&G. Notre Dame, MIT, UC schools. Whitehouse
Security Poll Everywhere Turning Technologies
Security against cheating Yes
Data security Comprehensive security program that is audited in detail by banks, defense contractors, accounting firms, and R&D departments Yes (according to Turning Technologies, March 2018)
Regular independent security audits Annual pen-testing by market-leading third-party provider Yes (according to Turning Technologies, March 2018)
Support Poll Everywhere Turning Technologies
Contact methods Phone, email, community message board, Twitter, blog, Facebook, UserVoice Phone, email, online chat, a support ticketing system, Twitter, a Blog, Facebook and LinkedIn (according to Turning Technologies, February 2018)
Phone 8am - 8pm EST M-F, Phone number posted on all pages 8am - 9pm EST
After-hours 24/7 phone Yes, if prescheduled Yes, if prescheduled (according to Turning Technologies, February 2018)
Dedicated in-person support Yes, call for pricing and availability Yes (according to Turning Technologies, February 2018)
Twitter @pollevhelp Yes (according to Turning Technologies, February 2018)
Email 8am - 8pm EST M-F Yes (according to Turning Technologies, February 2018)
Self-help instructional videos 32 100+
Webinar Weekly webinars for users presenters and educators Yes, free online webinars (according to Turning Technologies, March 2018)
Frequently asked question library 54 curated, 300 on community message board.

Poll Everywhere vs. Turning Technologies

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The world's largest companies and most dedicated educators trust Poll Everywhere for interactive presentations