Support, reliability and security

Compare Poll Everywhere vs. Turning Technologies support and reliability

We revise this information periodically to keep it current. This table was last updated July, 2018. If something looks inaccurate, please send updates to support@polleverywhere.com. The trademarks and company names referenced below are the property of their respective owners and are not owned by or affiliated with Poll Everywhere.

Reliability Poll Everywhere Turning Technologies
Uptime, 3 month test - 4/16 99.98%, professionally monitored (99.96% UptimeRobot) *
Downtime, 3 month test - 4/16 21 minutes (2 min - UptimeRobot) *
Public status page http://status.polleverywhere.com *
Underlying technology Ruby on Rails, Backbone, Websockets *
Reference customers 60% of the Fortune 1000 and nearly half a million educators; clients include Google, McDonalds, MIT, Accenture, Oracle, TED, Genentech, P&G. Notre Dame, MIT, UC schools. Whitehouse *
Security Poll Everywhere Turning Technologies
Security against cheating Yes *
Data security Comprehensive security program that is audited in detail by banks, defense contractors, accounting firms, and R&D departments *
Regular independent security audits Annual pen-testing by market-leading third-party provider *
Support Poll Everywhere Turning Technologies
Contact methods Phone, email, community message board, Twitter, blog, Facebook, UserVoice *
Phone 8am - 8pm EST M-F, Phone number posted on all pages *
After-hours 24/7 phone Yes, if prescheduled *
Dedicated in-person support Yes, call for pricing and availability *
Twitter @pollevhelp *
Email 8am - 8pm EST M-F *
Self-help instructional videos 32 *
Webinar Weekly webinars for users presenters and educators *
Frequently asked question library 54 curated, 300 on community message board. *
* We have worked with this vendor, but have not been able to come to a mutually agreeable definition for several of the features and their capabilities.

Poll Everywhere vs. Turning Technologies

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The world's largest companies and most dedicated educators trust Poll Everywhere for interactive presentations