Support, reliability and security

Compare Poll Everywhere vs. Kahoot support and reliability

Reliability Poll Everywhere iClicker
Uptime, 3 month test - 4/16 99.98%, professionally monitored (99.96% UptimeRobot)
Downtime, 3 month test - 4/16 21 minutes (2 min - UptimeRobot) None
Public status page http://status.polleverywhere.com None
Underlying technology Ruby on Rails, Backbone, Websockets
Reference customers 60% of the Fortune 1000 and nearly half a million educators; clients include Google, McDonalds, MIT, Accenture, Oracle, TED, Genentech, P&G. Notre Dame, MIT, UC schools. Whitehouse Universities
Security Poll Everywhere iClicker
Security against cheating Yes Yes, Explained in FAQ
Data security Comprehensive security program that is audited in detail by banks, defense contractors, accounting firms, and R&D departments
Regular independent security audits Annual pen-testing by market-leading third-party provider
Support Poll Everywhere iClicker
Contact methods Phone, email, community message board, Twitter, blog, Facebook, UserVoice Phone, Email, Twitter, Linkedin, Facebook
Phone 8am - 8pm EST M-F, Phone number posted on all pages Yes, no posted times
After-hours 24/7 phone Yes, if prescheduled No
Dedicated in-person support Yes, call for pricing and availability Yes, contractors
Twitter @pollevhelp
Email 8am - 8pm EST M-F
Self-help instructional videos 32 14
Webinar Weekly webinars for users presenters and educators 20 preloaded, 24 case studies, 14 guides
Frequently asked question library 54 curated, 300 on community message board. 23-student, 93-instructor

Poll Everywhere vs. iClicker

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The world's largest companies and most dedicated educators trust Poll Everywhere for interactive presentations