Jayme Torres isn’t a schoolteacher. But it’s easy to feel like one when you present six-hour lectures every day, sometimes for weeks on end. Jayme works as a product trainer for sales reps at Pamlab, a naturalized pharmaceutical company based in Louisiana.
She teaches volumes of detailed, data-heavy medical information to new sales team members, including 50 inside team members who work the phones and over 200 outside team members who meet with doctors daily. They study each product for six hours each plus two hours of clinical review. It’s an intense fact dumping.
Marathon PowerPoint sessions interrupted
Jayme is constantly innovating, bringing a little life and laughter to her trainings. “I try to break up the monotony and make it fun. I’m also looking for ways to increase engagement.”
One of the tools Jayme uses to liven up her marathon PowerPoint sessions is Poll Everywhere. Sometime near the beginning of a product lecture, or after a break, Torres runs a poll. Often it’s a question that tests the limits of the new sales reps’ background knowledge, or gauges their level of understanding of the topic at hand. Other times she uses polling as an icebreaker, to encourage new team members to get to know one another and interact.
Pamlab’s most popular poll to date is the one Jayme created with the help of seven team leaders. Each leader gathered one interesting fact about each person on his or her team. Then Jayme randomized the facts and created a massive Bingo game for the staff to play at the beginning of the meeting. Everyone milled around the room, trying to match each fact with a name and a face. It delivered a lot of laughs, and was the perfect way to break the ice.
Jayme reserved the most intriguing facts of the game for the poll. She put seven facts about seven mystery team members on screen, and let the whole room vote on who was who. The results were hilarious, and got the whole sales force pumped and primed for the session.
How can you do this?
Identify “polling points” in your training materials. Ones to consider: beginning or end of a new section, right after a break, during open Q&A, or at the beginning or end of the day. You can even use Poll Everywhere to send a post-training survey.
Create your polls. Quickly input your content as a multiple choice, true/false, open response question, or even a Discourse. You can also customize the look and feel with your company’s colors, logo, or photos.
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