Support, reliability and security

Compare Poll Everywhere vs. Slido support and reliability

Reliability Poll Everywhere Slido
Uptime, 3 month test - 4/16 99.98%, professionally monitored (99.96% UptimeRobot)
Downtime, 3 month test - 4/16 21 minutes (2 min - UptimeRobot) None
Public status page http://status.polleverywhere.com None
Underlying technology Ruby on Rails, Backbone, Websockets
Reference customers 60% of the Fortune 1000 and nearly half a million educators; clients include Google, McDonalds, MIT, Accenture, Oracle, TED, Genentech, P&G. Notre Dame, MIT, UC schools. Whitehouse Google, Accenture, Oracle, Tesco, Cisco, Zappos,UBM, Eventbright, George P. Johnson, leWeb, KPMG, Mci
Security Poll Everywhere Slido
Security against cheating Yes None
Data security Comprehensive security program that is audited in detail by banks, defense contractors, accounting firms, and R&D departments
Regular independent security audits Annual pen-testing by market-leading third-party provider
Support Poll Everywhere Slido
Contact methods Phone, email, community message board, Twitter, blog, Facebook, UserVoice Phone, Email, Facebook, Linkedin, Twitter, Google+, Youtube
Phone 8am - 8pm EST M-F, Phone number posted on all pages Yes, no posted times
After-hours 24/7 phone Yes, if prescheduled No
Dedicated in-person support Yes, call for pricing and availability No
Twitter @pollevhelp
Email 8am - 8pm EST M-F
Self-help instructional videos 32 23
Webinar Weekly webinars for users presenters and educators None
Frequently asked question library 54 curated, 300 on community message board. 92

Poll Everywhere vs. Slido

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The world's largest companies and most dedicated educators trust Poll Everywhere for interactive presentations