Third party service providers
Updated November 27, 2024
| Service Provider | Company HQ | Customer facing purpose | Potential data exposed |
| Amazon Web Services, Inc. |
12th Avenue South Suite 1200 Seattle, WA 98144 Mountain View, CA 94043 USA |
Infrastructure as a service | All customer data |
| Clickatell, Inc. |
900 Island Dr #202 Redwood City, CA 94065 USA |
Sending / receiving SMS messages | Phone number and SMS data |
| Imgix (Zebrafish Labs, Inc.) |
423 Tehama St. San Francisco CA 94103 USA |
Resizing images | Customer-provided images and poll screenshots |
| Tata Communications, Ltd. (formerly Kaleyra) |
3424 Peachtree Road NE Suite 400 Atlanta, GA 30326 USA |
Sending / receiving SMS messages | Phone number and SMS data |
| Twilio, Inc. |
375 Beale Street, Suite 300 San Francisco, CA 94105 USA |
Sending / receiving SMS messages | Phone number and SMS data |
| Service Provider | Company HQ | Customer facing purpose | Potential data exposed |
| Braintree (PayPal, Inc.) |
222 W Merchandise Mart Plaza Suite 800 Chicago, IL 60654 USA |
Payments | Payment processing data |
| Datadog, Inc. |
620 8th Ave, 45th Floor New York, NY 10018 USA USA |
Application monitoring & logging | Contact data / customer entered data present in application traces & log entries |
| LegalZoom, Inc. (Formerly Earth Class Mail, Inc.) |
122 E. Houston St, 2nd Floor San Antonio, TX 78205 USA |
Online cheque deposit service, only applies if paying by cheque | When paying by cheque, which is optional, the cheque will be processed by this service. This service will have access to information on the cheque, including routing and account numbers. |
| Google Workspace, Analytics, Geocoding API, Gemini API (Google, Inc.) |
1600 Amphitheatre Parkway Mountain View, CA 94043 USA |
Email, analytics to improve business. Geocoding API to help determine GPS coordinates of entered locations by presenters. Gemini API to process prompts to generate content and control system settings. | All data from internal and external email, and user behavior analytics. Locations input into map search fields for geocoding. AI prompts and prompt content. |
| Quickbooks (Intuit, Inc.) |
2700 Coast Ave Mountain View, CA 94043 USA |
Billing | Contact data / Purchase data |
| Rollbar, Inc. |
51 Federal Street San Francisco, CA USA |
Application error reporting | Customer submitted data related to unhandled exceptions |
| Talkdesk, Inc. |
535 Mission St San Francisco, CA 94105 USA |
QA / training | Call recordings |
| Salesforce, Inc. |
The Landmark @ One Market Suite 300 San Francisco, CA 94105 USA |
Sales CRM | Contact data, purchase data, email and call data |
| Slack Technologies, Inc. |
500 Howard Street San Francisco, CA 94105 USA |
Internal communcation | All customer data |
| Truly Wireless, Inc. |
604 Mission Street, Suite 201 San Francisco, CA 94105 USA |
QA / training | Call recordings |
| Twitter, Inc. |
1355 Market Street, Suite 900 San Francisco, CA 94103 USA |
Advertising | Unique token to indicate to Poll Everywhere the origin of the customer |
| UserVoice, Inc. |
121 2nd St, Floor 4 San Francisco, CA 94105 USA |
Feature requests | Contact data for feature request followup |
| Zendesk, Inc. |
1019 Market St San Francisco, CA 94103 USA |
Customer service | Contact data, purchase data, account data |
| Notion Labs, Inc. |
548 Market St #74567 San Francisco, CA 94104-5401 USA |
Customer service | Documentation for specific customer processes, incident information related to customers |
| Asana, Inc. |
1550 Bryant St, Suite 200 San Francisco, CA 94103 USA |
Customer service | Ticket information, internal business workflows to contact customers |
| Dropbox, Inc. |
1800 Ownes St, Suite 200 San Francisco, CA 94158 USA |
Customer service | Contracts and other operational documents |
| Totango, Inc. |
1 Twin Dolphin Dr Redwood City, CA 94065 USA |
Customer service | First names, last names, e-mail addresses, phone numbers, and e-mails to/from customers with assigned customer success managers |
| WorkOS, Inc. |
548 Market St PMB 86125 San Francisco, CA 94104 USA |
Directory synchronization (SCIM) | First names, last names, emails, department names, titles, and other organization data synchronized through SCIM and other directory services |
| Spark Mail, Ltd. |
Glandore Business Centre Grand Canal House 1 Grand Canal Street Upper Dublin 4, D04 Y7R5 Ireland |
Email (push notifications, "send later" service) | Encrypted email metadata and email body data sent to/from individual employees, deleted automatically after processing |
| HubSpot, Inc. |
25 First Street, 2nd Floor Cambridge, MA 02141 USA |
Sales marketing | Names, emails, phone numbers, organization names, and other less-specific contact data |
| Userpilot, Inc. |
1887 Whitney Mesa Drive 9995 Henderson, NV 89104 USA |
In-app notifications, for new features, changes to product, downtime announcements, etc. | Internal fields, names, and emails |
| PandaDoc, Inc. |
101 California St #3975 San Francisco, CA 94111 USA |
Document management | Contracts |
| Sigma Computing, Inc. |
116 New Montgomery St. Suite 700 San Francisco CA 94105 USA |
Business intelligence / analytics | All customer data |
| NeverBounce (ZoomInfo) |
805 Broadway St Suite 900 Vancouver, WA 98660 USA |
Email validation | Email addresses of bulk-created participants through LMS sync and participant imports |
| Honeybadger |
11410 NE 124th St #246 Kirkland, WA 98034 USA |
Error tracking and application performance monitoring | Customer submitted data related to unhandled exceptions |
| Stripe |
510 Townsend St San Francisco, CA 94103 USA |
Payment processing | Payment gateway data (credit card numbers, names, emails, phone numbers) |